(It was in between Halloween and Christmas and we were changing the promotional aisle and switching stuff out. ¬†There was literally nothing in the aisle but folded down cardboard boxes, and signs were up saying “temporary out of order”.)

Customer: “I want to speak to your manager!”

Me: “Okay, is everything alright?”

Customer: “No, I was walking down the aisle with cardboard and I fell. I am blaming you!”

Me: “I didn’t make you walk down the aisle… didn’t you see the sign?”

Customer: “I needed something down that aisle! I am going to have you fired for your rude attitude!”

(I call the manager on the PA system.)

Customer: “You’re going to be in trouble!”

Manager: “What seems to be the problem?”

Customer: “I fell down in the aisle with cardboard boxes. It’s all this kid’s fault.”

Manager: “You shouldn’t have walked down the aisle, then. I suggest you leave before I call the police for harassing one of my employees.”

Customer: *faking she’s in pain* “I don’t believe this! I am going to call the corporate office!”

Manager: “Right after I call the police.” *walks away to “call the police”*

Me: “You got him mad. He is a mean one when he is mad.”

Customer: “Really?”

Me: “Oh yeah!”

Customer: ‘Um… I have to get my cell phone out of the car.” *leaves quickly*

(She never returned.)