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    Free Lager For Free Labor

    | UK | At The Checkout, Awesome Customers, Food & Drink, Technology

    (I’ve just fixed a customer’s laptop which had an issue outputting to a monitor. I decide not to charge him, as the problem is minor and the fix didn’t take very long.)

    Customer: “Thanks a lot for that. I appreciate it. Wait here a sec.”

    (The customer leaves the store and I continue serving customers. Half an hour later, he returns.)

    Customer: “Here you go, mate. Hope you drink lager!”

    (He puts a case of beer down on my counter and begins walking out.)

    Me: “Whaa… are you serious? What’s this for?”

    Customer: “For fixing my laptop!”

    Me: “I… I really appreciate it, but you didn’t need to—”

    Customer: “You fixed my problem quickly and with a smile. I’m not the best with technology but you were very patient with me, which is more than I can say about the staff over at [Competitor]. So enjoy that, and I’ll definitely be shopping here again!”

    (That guy made my shift!)