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    For Flower Power, Press 1

    | Massachusetts, USA |

    (I am female, in my 20s, and the only employee at this flower shop. The owner is older than me, and also female. An elderly woman calls one morning.)

    Me: “Hello, [florist].”

    Elderly customer: “Hello, I was looking for an American flag to hang outside.”

    Me: “Okay, we have several sizes and we carry both nylon and cotton flags.”

    (I run through the sizes for her.)

    Elderly customer: “I’m just not sure. Is there a man I can talk to?”

    Me: “Excuse me?”

    Elderly customer: “A man. I want to ask him about flags.”

    Me: “I’m sorry ma’am, no men work here.”

    Elderly customer: “I’ll just call back later…”