For Ditzy Customers, Please Press 2

(I am calling a customer to let them know that their order is in.)

Me: “May I please speak with Mrs. [Customer]?”

Customer: “Speaking.”

Me: “Hi there, this is [My Name]. I’m calling from [Store] to let you know that your order is in, and you can come pick it up anytime.”

*long pause*

Me: “Hello?”

Customer: “Oh! I’m sorry. I thought you were a recording!”

This story is part of the Man-Vs-Machine-themed roundup!

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Question of the Week

Have you ever served a bad customer who got what they deserved?

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