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    Foolish As A Second Language

    | Thorofare, NJ, USA | Top

    Me: “Good afternoon, I’m from [collections agency]. Is **** available to speak?”

    Young girl: “Sure, hold on one second.”

    (A few moments later…)

    Client: “Hello?”

    Me: “Good afternoon, sir. I’m making a courtesy call on behalf of [credit card company] about the overdue balance on the account you have with them.”

    Client: “What?”

    Me: “You currently owe $3,800.00, but you haven’t made a payment in 6 months. I’m calling to see if you’re having trouble paying the bill. I can also help you set up a payment plan to make it easier for you to handle the payments.”

    Client: “NO HABLO ESPA√ëOL!”

    Me: “Sir, that’s why I’m speaking to you in English.”

    Client: “Huh?”

    Me: “You just said, ‘I don’t speak Spanish’.”

    (There’s a bit of a pause while he digests what I’ve said.)

    Client: “…What do I owe again?”