(Queensland is suffering major flooding throughout the state. I’m tracking a customer’s order that was placed last week and still hasn’t arrived.)

Me: “Okay, I’ve tracked your order with our courier. Unfortunately, due to flooding there are a lot of road closures which is why your order has not been delivered.”

Customer: “But it’s not even raining that much, and the water isn’t that high in the streets.”

Me: “I am sorry for any inconvenience but the courier can not risk driving through flood water.”

*long pause*

Customer: “So it won’t be here today?”

Me: “Not unless you have a boat.”

Click here to donate to the Queensland Flood Relief:
http://www.qld.gov.au/floods/donate.html