Customer: “Hi, I’m looking for a cookbook by a famous chef. He’s on TV. His name is Bobby Fray.”

Me: “Oh, sure…you mean Bobby Flay. Let me—”

Customer: “No, no, NO! I said Bobby FRAY. That’s F-R-A-Y. Fray!”

Me: “Okay, just follow me over to the cookbooks. We’ll take a look and see if we can find what you’re looking for.”

(She follows me to the cookbooks. I pull one of Bobby Flay’s books off the shelf and hand it to her.)

Me: “Is this the author you were looking for?”

Customer: “Yes! See, Bobby Fray—”

(Upon reading “Flay,” she screams in frustration and throws the book on the floor at my feet and storms out.)

Me: *speechless*