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  • Customer Service Is Over(reaction)
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    First Impressions Lead To Confessions

    | Allston, MA, USA | Top

    (I’m in the store office. From the camera screens, I can see a young man shoplifting. I hit the record, gathering evidence as he goes around the store. He is putting things into his pocket, jacket, etc. He next comes up to the back of the store, and knocks on the door to my office. I put the chain on the door before opening it.)

    Customer: “Hi. I’m [name]. I’m here for the job interview.”