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  • Had It Up To Their Neck With Bad Customers
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    Fifi Lives Another Day

    | Nashville, TN, USA |

    (A rich-looking older lady was on vacation from Florida, and stopped by our store.)

    Customer: “Yes, I’m going back home and would like to ship my poodle.”

    Me: “Ma’am, I’m sorry but we can’t ship pets here.”

    Customer: “Well, the airlines will over-charge me if you don’t let me. I’ll pay extra.”

    Me: “Ma’am, it is actually illegal for me to ship your poodle. I’m very sorry for the inconvenience.”

    Customer: *getting irate* “What if you poke holes in the box? Can I ship him then?”

    Me: “Ma’am, I’m sorry if I’m being unclear, but I can’t ship your dog for you. I’m truly sorry.”

    Customer: “Well, I know I’ve shipped my dog here before. Do you really think I would be here if I hadn’t?”

    Me: “Ma’am, I don’t know, but I know we can’t do that.”

    Customer: *leaves in a huff*

    (Perhaps I should have offered to bubble-wrap the dog for no extra fee. Then she wouldn’t have to poke holes in the box!)