Fancy Titles Are All Just Hot Air
(A customer comes up to my empty register. I have to put away some keys, so I am delayed slightly.)
Me: “Sorry about the delay, sir.”
Customer: “Don’t worry about it. You don’t have to call me sir. Why do people call me sir?”
Me: “I don’t know. I guess it’s a sign of respect.”
Customer: “Maybe, but it’s very American.”
Me: “I suppose so, but what else would I call you?”
(The customer ponders this for a while.)
Customer: “What about, ‘old fart’?”
Me: *laughing* “I don’t think I’d have a job if I called people that!”
Customer: “I wouldn’t mind!”
Question of the Week
Have you ever served a bad customer who got what they deserved?