Failed The Geek Test
Customer: “Do you have The Hobbit?”
Me: “Yeah, it’s back in SciFi/Fantasy. Alphabetical by author’s last name. Tolkien.”
Customer: “Why is The Hobbit in SciFi/Fantasy?”
Me: “Uhh…”
Customer: “It’s a test.”
Me: “I’m sorry?”
Customer: *visibly annoyed* “Health Occupational Basics Entrance Test. Why is it in SciFi? That doesn’t make any sense.”
Me: “Oh! Hold on.” *looks it up on the computer* “Yeah, we don’t have anything like that in the store. I can order something if you want.”
Customer: “What?! I called earlier and the woman I talked to said you had it in the store.”
Me: “Yeah… she probably thought you were talking about The Hobbit. Do you want me to order a title for you?”
Customer: “NO!” *walks out with a huff*
This story is part of the Tolkien-themed roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?