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    Extremely Last Minute Shopping

    | Fairfax, VA, USA |

    Me: “Hello, ma’am! Is there something I can help you find?”

    Customer: “Yes, I’m looking for this jacket for a ski trip. Do you have this one?”

    Me: “Yes, ma’am. They are over there on that fixture. Let me know if I can check for a size in the back.”

    (The customer goes off, looks at the jackets then comes back.)

    Customer: “There wasn’t the size I needed on the rack. Could you check in the back?”

    Me: *checks in back* “Sorry, ma’am. We don’t have that size.”

    Customer: “What?! Why don’t you have it?”

    Me: “Well, I can order it for you. It will only take about a week.”

    Customer: “I can’t wait a week.”

    Me: “We can also expedite shipping. When do you leave?”

    Customer: “I’m on my way to the airport.”