Me: “Thank you for choosing [name of hotel]. How can I help you?”

Caller: “Hi, this is going to be my first trip to Texas and I need to know a few things.”

Me: “Of course, ma’am. How can I help you?”

Caller: “Okay, you all have beds, right? Or do we sleep in hay?”

Me: “Um, we have both full size and queen beds in our rooms.”

Caller: “Okay, good! Now, what about air condition? I hear it’s hot in Texas.”

Me: “All our rooms have air conditioners along with fans.”

Caller: “Okay, good. Now what about ice? You do have ice in Texas, right?”

Me: “Yes, ma’am, we do have ice.”

Caller: “Great! You guys have finally caught up with the times. Thank you!” *hangs up*