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    Even Paranoid Racist Nutjobs Have Bad Days

    | Lake Mary, FL, USA | Top

    (Note: The cell phone provider I worked for does not have call centers outside of North America.They have some in Canada, but that is irrelevant to the following transaction.)

    Me: “Thank you for calling C*** Wireless. How can I help you?”

    Customer: “I want a credit to my account.”

    Me: “Well, I can certainly see what I can do for you sir. What seems to be the issue?”

    Customer: “Where am I calling currently?”

    Me: “Customer service, sir…?”

    Customer: “Where are you located?”

    Me: “Lake Mary, Florida.”

    Customer: “I want a credit because the last person I spoke to from your company was in India.”

    Me: “Sir, we don’t have call centers in India. All our call centers are in North America.”

    Customer: “Well, the person I just spoke with had a very heavy middle eastern accent and told me his name was Sam. Now I know he was lying to me, so I want a credit applied to my bill!”

    Me: “Sir, this is the United States of America. There are many people in this nation with varying accents. I cannot credit you for speaking to an American with an accent.”

    Customer: “I want to talk to your supervisor!”

    Me: “Sir, I would be more than happy to allow you to speak with my supervisor. His name is Muhammed Alam… we call him ‘Moe’ for short. ”

    Customer: *click*