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    Even Owners Have A Stupid Quota, Part 2

    | Pennsylvania, USA | Top

    (A customer spent about 15 minutes asking every employee where the 9 inch taper candles were located that she bought the last time she visited the store. All the while, she was holding onto a 10 inch taper candle. Our store never carried a 9 inch taper candle–they only come in 6, 8, 10, 12 and 15 inches. The store owner is observing the customer during this whole time.)

    Customer: “I want to talk to the manager!”

    Manager/wife of the owner: “How may I help you?”

    Customer: “I know I bought 9 inch taper candles here before. Show me where they are located.”

    Wife of the owner: “I am sorry, but we have never sold a 9 inch taper candle. They do not come in that size.”

    Customer: “I know you had them, where are they!”

    (The owner reaches out and grabs the 10 inch taper from the customer’s hand. He bites off 1 inch of the taper and hands it back to the customer.)

    Owner: “THERE IS YOUR 9 INCH TAPER CANDLE!”

    Customer: *to the wife of the owner* “I want to talk to the OWNER!”

    Wife of the owner: “You just did.”

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