(I am trying to help a customer with a product while she is talking on the phone to her friend. Every time she asks me a question, she would go back to talking to her friend while I gave her the answer so I would have to repeat myself.)

Customer: “Do you have something that will help me with my period?”

Me: “Dong Quai.”

Customer: “I’m not crying!”

Me: “No, the product is called Dong Quai.”

Customer: “Oh.”