Elemental State Of Confusion
(I had just brought a table their glasses of water before coming back to take their orders.)
Customer: “There’s something in my water! I demand a new one right away!”
(She holds up an ice cube in her hand to show me.)
Me: “Oh, okay, I’ll bring you one without ice.”
Customer: “Without what?”
Me: “Ice.”
Customer: “Ice? Huh?”
Me: “Um… ice cubes.”
(She looks at me blankly.)
Me: “The little cubes of frozen water…”
Customer: “FROZEN WATER! That’s crazy… Why is it in my glass?”
Me: “To keep your water cold.”
Customer: “Well, if I wanted that I would’ve ordered an iced water! Haven’t you ever been to Starbucks? That’s the way a REAL restaurant does it.”
Me: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?
