Ear-Waxing Lyrical About Bad Service
Customer: “I’ve come to pick up my prescription.”
Me: “Oh, I’m really sorry. Due to extenuating circumstances, we don’t have a pharmacist at the moment so legally I can’t give out any prescriptions. But if you wait five minutes, a replacement pharmacist will be here and then you can take it.”
Customer: “But I need it. Give it to me!”
Me: “I understand your problem but I would be breaking the law if I gave it to you.”
Customer: “I work in the pharmaceutical industry and I know for a fact you are lying! Give it to me now!”
(The pharmacist arrives and I explain the problem.)
Pharmacist: “I’m really sorry for the inconvenience but my colleague was right, There was nothing she could do. But now that I’m here, you can take your prescription.”
Customer: “Your colleague is a cruel, moral-less b**** with the intelligence of a moron. She has endangered my life! I shall take this to court and win!” *storms out*
Me: *to pharmacist* “What was in her prescription?”
Pharmacist: “Drops for excessive ear wax.”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
