E Pluribus Dumbum
(I”m working at a call center that sells products out of a very large catalog that doesn’t change often. We have just moved from Volume III to Volume IV.)
Me: “Ma’am, if you could turn to page 36, in volume four, I would be more than happy to assist you with that product.”
Customer: “I don’t have a volume four. I only have a volume I V.”
Me: “Ma’am… that is volume four. It’s printed in Roman numerals.”
Customer: “Does that mean I have to learn Latin to read this stupid catalog?!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
