(A customer drives in to our car dealership.)

Customer: “I am an important lawyer, and I have a big case this morning! When I arrived at court, I couldn’t get my very important paperwork out of the trunk! My remote isn’t working! I demand that you fix it!”

Me: “That is very strange. So the key isn’t working either?”

(The customer turns three different shades of red, gets back into her car, and drives away.)