(A customer pulls up to the drive thru and the headpiece beeps in my ear to alert me.)

Me: ¬†”Welcome to ***** Coffee. ¬†What can I get for you?”

Customer: *no response*

Me: ¬†”Hello? What can I get for you?”

Customer: *no response*

(The customer drives up to the drive thru window.)

Customer: “There must be something wrong with your drive-thru.¬†I kept talking but you didn’t hear me.”

Me: “I was trying to talk to you. I know it works because I have been using it all day.”

Customer: “Well, it’s broken now.”

Me: “Did you roll down your window?”

Customer: “Oh, I have to do that?”