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    Dr. Jekyll And Hearing-Impaired Hyde

    | Winona, MN, USA |

    (At the hardware store where I work, I see an old lady pushing a cart with a heavy bag of dirt inside it.)

    Me: “Here, I can help you with that, ma’am. ”

    Old Lady:¬†”This cart is awful! It won’t steer anywhere I want it to!”

    Me: “I’m sorry about that, it is kind of heavy. Here, let me get you a new one.”

    Old Lady: “NO! I want a new cart so I can go look at flowers!”

    Me: ¬†”… okay. I’ll get you a new cart for the dirt.”

    Old Lady: “You DON’T understand! I want a new cart! Not this one! This one is broken!”

    Me: “That’s quite alright, ma’am.¬†I’ll get you a new cart instead of this one.”

    Old Lady: “YOU JUST DON’T UNDERSTAND! I WANT TO GO LOOK AT FLOWERS AND I WANT A NEW CART!”

    Me: “Okay, ¬†I think we have a miscommunication here! You may go look at flowers as much as you want. Then, just come check out when you’re done.”

    Old Lady:¬†”I’m just going to go look at flowers, AND I want a new cart.”

    (About 15 minutes after she looks at flowers, she comes down to my register. She’s still pushing the old cart.)

    Old Lady: “Well, I guess I’m done shopping for the day. Thank you so much for your help, sweetie!”

    Me: “You’re… welcome?”