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    Doing A Disservice To Service With A Smile

    | UK | Bizarre, Liars & Scammers

    (I work in a call center that directs calls to local benefits offices. It’s a dull job, but I try to keep positive when I greet people on the phone.)

    Me: “Good morning, [Job Center] national switchboard, [Name] speaking; how can I help?”

    Caller: “You sound very happy.”

    Me: “Well, yes, it’s a nice day today! How can I help?”

    Caller: “No one at [Job Center] is happy. You can’t be at [Job Center]! You must be a scam!”

    (The caller hangs up.)

    Me: “…what just happened?”