Doesn’t Get The Fine Print
Customer: *hands me a printer* “Is this all I need to print? My last printer broke.”
Me: “No, ma’am. You still have to purchase ink and a printer cable for it.”
Customer: *grabs random ink off the shelf* “Okay, here we go.”
Me: “You have to get the specific brand and number listed on the box.”
Customer: “Oh, well, normally you can just mix and match. I’m new to this Web 2.0 nonsense but I think I know a little about setting up a printin’ machine!”
Question of the Week
Have you ever served a bad customer who got what they deserved?