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    Divas Balk But Money Talks

    | Oakland, CA, USA | Top

    Me: “Hi, welcome to [nail salon]. How can I help you?”

    Customer: “Yes, we had an appointment for four mani/pedis.”

    Me: “Okay, can I get your name? And how old are these three?”

    Customer: “Why do you need to know how old they are?”

    Me: “If they’re under 12, they get Princess mani/pedis which are ten dollars less.”

    Customer: “No. I want them to have real mani/pedis.”

    (I try to explain twice more that there is no difference besides the price. She starts to yell, causing a scene and bothering other customers.)

    Customer: “You’re trying to give them bad service! I want them to have good nails!”

    Me: “I understand, and they will. Princess treatments are only less because their nails are smaller so they don’t take as–”

    Customer: “I want them to have REAL mani/pedis! You’re trying to give them half-a**ed service!”

    Me: “Ma’am, the only difference is the price. Do you want to pay $156 or $129?”

    Customer: “…Well in that case, yes. They’re all under 12.”