Me: “Hi, this is [tech center]. I’m [name] from Vermont. How may I help you?”

Customer: “What’s Vermont? Is it a state?”

Me: “Yes. It’s in New England.”

Customer: “No it’s not. You’re lying!”

Me: “No, miss. It was the 14th state to join the Union. It is definitely a state in New England.”

Customer: “New England, you say? Well then why don’t you have a British accent?”