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    Dispense With The Pedantries

    | Ohio, USA | Extra Stupid, Math & Science

    Me: “Hello, can I help you?”

    Customer: “Yes, I was in here yesterday and picked up a liquid allergy medication for my dog.”

    Me: “Okay, what seems to be the problem?”

    Customer: “You didn’t give me the right syringe to give it to them.”

    (The customer places a bottle of medication and a plastic 3CC syringe on the counter. I pick up the the syringe and the bottle, which instructs the owner to give 5CC’s orally, three times per day. I test the syringe to make sure that it’s working properly.)

    Me: “I’m sorry miss, but what problem do you seem be having with this?”

    Customer: “Can’t you see that the instructions say to give 5CC’s per day?!”

    Me: “I can see that.”

    Customer: “Then why did you only give me a 3CC dispenser?”

    Me: “Well, we don’t have any 5CC syringes. You’re supposed to fill the syringe up to the 3CC mark, dispense it, and then give another 2CCs.”

    Customer: “But that’s not 5CCs.”

    Me: “Excuse me?”

    Customer: “That just isn’t going to work! 3CC’s plus 2CC’s isn’t 5CC’s!”

    (I decide not to argue with her, so I go back into the back and grab another 3CC syringe.)

    Me: “I’m sorry about the mix up. The doctor is very sorry. He says to give the dog the first syringe clear full. Then, fill this new syringe up to the 2CC mark, and dispense that orally.”

    Customer: “Well, why couldn’t you have done that in the first place?!”