Disappointed By A Lack Of Disappointment
Me: “Thank you for calling [Restaurant]. How may I help you?”
Caller: “How long is your wait right now?”
Me: “There is no wait at the moment.”
Caller: “What does that mean?”
Me: “That you don’t have to wait for a table.”
Caller: “But how long is the wait?”
Me: “There is none. You will be seated right away.”
Caller: “I don’t understand what you’re trying to tell me!”
This story is part of the Customers-Are-Their-Own-Worst-Enemy roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?