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Directionless Call, Part 2

, , , , | Right | November 20, 2010

Me: “Hello, this is [Company].”

Caller: “Hi, who just called me?”

Me: “I’m not sure. You’ve reached general reception.”

Caller: “Well, someone just called me from this number.”

Me: “Sorry, but there’s no way for me to tell who called you, as this is the general number.”

Customer: “What are you?”

(I explain the company.)

Customer: “I didn’t understand anything about what you just said. Why did you call me?”

Me: “It could be a wrong number.”

Customer: “Ugh, fine. Stop wasting my time by calling me if you don’t know who you are, please!”

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