(I work at a theme park and the ride I operate requires riders to pull down their own lap bars.)

Me: “When you’re all seated, please pull down on the lap bars in front of you.”

(Everyone is seated, and all but one guest pulls down their lap bar. She’s talking to her friends, so I catch her attention.)

Me: “Excuse me, ma’am, could you please pull down on your lap bar so we can get the ride going?”

Guest: *blank stare*

Me: “The black lap bar right there in front of you. Just go on ahead and pull it down so it’s secure.”

Guest: *blank stare, puts hands on the bar*

Me: “That’s right, just pull it down…”

Guest: *raises hands in the air*

Me: “…”