Diagnostics Through Osmosis
(I was working part-time in my dad’s shop when a customer comes in with a blue Kia Pride.)
Me: “Good afternoon, ma’am. How can I help you?”
Customer: “My car don’t work.”
Me: “Okay, ma’am. What seems to be the problem?”
Customer: “It don’t work.”
Me: “Um, could you specify, ma’am?”
Customer: “I just told you, it don’t work.”
Me: “Uh, okay… let me just take a look to see what the problem is.”
Customer: “No!”
Me: “Huh? Why?!”
Customer: “Nobody goes into my property, and my car is my property!!”
Me: “But I have to see your car to know what the problem is, ma’am.”
Customer: “I just told you! It don’t work!”
Me: “…”
(Turned out, she just ran out of gas.)
This story is part of the Customers-Are-Their-Own-Worst-Enemy roundup!
Read the next Customers-Are-Their-Own-Worst-Enemy story!
Read the Customers-Are-Their-Own-Worst-Enemy roundup!
This story is part of the Auto-Shop roundup!
Read the next Auto-Shop roundup story!
Read the Auto-Shop roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
