(I’m working the returns desk, when a man comes in carrying a half assembled bookshelf and it’s box and slams it on my counter.)

Me: “Hi sir, how can I help you?”

Customer: “I’ve had it with this.”

Me: “What seems to be the problem?”

Customer: “I’ve spent six hours. SIX HOURS! I’m trying to get this together, my kids are crying because it doesn’t look cool. I’ve tried it every way, and I’m not incapable, but this is impossible!”

Me: “Hmm, it looks like some of the pieces were manufactured wrong. This appears to be upside down and this one the holes aren’t on the right side.”

Customer: “That’s not the problem. The problem is someone pissed off an employee in China and he’s taking it out on me!”