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    Demand A Battery Of Tests ASAP

    | Boston, MA, USA |

    (A customer comes to pick up a phone they had dropped off for repair.)

    Customer: “I’m so glad it is working! What was the problem?”

    Me: “It just needed to be charged.”

    Customer: “No, it was fully charged Friday and then just died.  There must be something else wrong with it. Please look at it further.”

    Me: “Well I did. The battery was at 0%, in fact, you still will need to charge it for quite a while. It is working though.”

    Customer: “No, you keep it and keep looking.” *leaves*

    (The customer comes back two hours later. A co-worker handles it.)

    Customer: “So is it okay?”

    Coworker: “Yes, it turns out there was a problem with the phone’s N.R.G. We have corrected it.”

    Customer: “So that explains it!”