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    Delivery Failure: Sender Too Stupid

    | Northwest England |

    Customer: “So it says ‘message sent’…does that mean it’s been sent?”

    Me: “Yep.”

    Customer: “Oh okay. So they should receive that, then?”

    Me: “Yep.”

    Customer: “Okay. And I mean, if they received it, will they get back to me right away?”

    Me: “Well, it depends how long it takes them.”

    Customer: “Oh. So how do I know if it’s sent?”

    Me: “It says ‘message sent’ on the screen.”

    Customer: “Oh okay. So when should I expect a reply?”

    Me: “…”

    (Unfortunately, this isn’t the first time this routine has been carried out, with the same person.)