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    Deliver Us From Stupidity

    | Tempe, AZ, USA |

    Me: “Hi thank you for calling [pizza chain]. How may I help you?”

    Customer: “Yeah, I ordered a pizza two hours ago and it still hasn’t arrived.”

    Me: “I am sorry about that, sir. Can I get your phone number? We can see what happened.”

    (The customer gives me the phone number.)

    Me: “I’m sorry sir, but it appears your order was placed for carryout.”

    Customer: “Oh, I don’t understand what that means.”

    Me: “Well, it means you need to actually come down to the store and pick it up.”

    Customer: “Oh, I thought it meant you would carry it out to me.”

    Me: “No sir, that would be delivery. Would you like me to switch it to delivery for you?

    Customer: “What does that mean?”