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    Outside Food, Inside Job

    | Manville, NJ, USA | Food & Drink, Liars & Scammers, Movies & TV, Theme Of The Month

    (It’s a busy night and, like almost every movie theater, we have a policy of no outside food or drinks. I’m ushering/taking tickets when a customer comes up to me with a large drink from another store. On busy nights the managers are always walking about and keeping a sharp eye on the lobby.)

    Me: “I’m sorry, ma’am; you can’t bring that in. You have to finish it in the lobby or throw it out.”

    Customer: “But it’s tea. I’m sick.”

    Me: “I’m sorry, but I still can’t let you in with it.”

    Customer: “Says who?”

    (I point to the sign in front of me.)

    Me: “It’s our policy.”

    Customer: “Well, I talked to the manager, and he said it was okay that I can bring it in.”

    (My manager, who is right behind me, suddenly turns around.)

    Manager: “Hi, I’m the manager. It’s nice to meet you.”

    (The customer looks shocked, goes silent, throws the tea out, and ignores me when I let her in.)

    Throwing Himself Towards The Ground(ing)

    | HI, USA | Bad Behavior, Family & Kids

    (I am talking to a mom about a purchase for her son.)

    Me: “Oh, and he’s getting the [Brand] set today?”

    Mom: “Yeah, but we’re not sure he’s really mature enough. He’s five and—”


    (We both turn to find her son perched above of a bin of LEGO blocks that kids can play with.)

    Mom: “Oh no…”


    (The son tears off his clothes and dives into the LEGOs.)

    Mom: *to me* “I’m sorry. Oh I’m so sorry!”

    (The mother pulls her son out of a very shallow bin and he begins crying.)

    Son: “Mom, being king sucks! I wanna be queen instead!”

    Mom: “Right now, all you are is grounded!”

    Honesty Is A Gift, Part 2

    | Newtown, PA, USA | At The Checkout, Liars & Scammers, Theme Of The Month

    (A customer comes into the store to use a store credit. Our store always issues store credits in the form of a gift card.)

    Customer: “I’d like to purchase this with my store credit.”

    (The customer hands me the receipt only.)

    Me: “I’m sorry, ma’am, but I would need the gift card that was issued you when you received your store credit.”

    Customer: “Oh no, that’s okay. The cashier said that I only had to bring in the receipt.”

    (I look carefully at the receipt to read the cashier name, because I would need to know which cashier successfully issued a store credit WITHOUT doing it properly, since the computer makes it fool proof.)

    Me: “No, ma’am, see, that’s a lie because I was the one that issued you your credit. Our cash registers make it physically impossible to give you a credit without that gift card…”

    Honesty Is A Gift

    Bedraggle Their Haggle

    | Norway | At The Checkout, Family & Kids, Money

    (My local grocery store is in a neighborhood with a lot of children, and right next to a primary school, so there’s a lot of kids going there on their own. I end up in line behind two boys, around 10 years old. They are counting their money.)

    Boy #1: “I think we’re short.”

    Boy #2: “It’ll be fine. We can get it for less; I’ve done it before.”

    Cashier: *to the boys* “That’ll be [price].”

    Boy #2: “We have [slightly lower amount]. That’s enough right?”

    Cashier: “Sorry, it’s not.”

    Boy #1: “Oh, please?”

    Boy #2: “Yeah, it’s not that much.”

    (While it’s a very small amount of money, I understand the cashier’s reluctance. The boys continue to haggle. Seeing this will go nowhere, I decide to step in.)

    Me: “Here, I’ll pay the difference.”

    (The boys thank me and leave.)

    Cashier: “Thank you! It’s not a lot of money, but we have so many groups trying to haggle every day. It’s okay once in a while, but if I let all of them get away with it, my till would be short every day, and I can’t do that.”

    Me: “It’s no problem. I’ve been here just after schools out. Sometimes it looks like half the kids there stop by on their way home.”

    Cashier: *chuckles* “Sometimes it feels like that, too!”

    There Is Good In The World

    Waitress Nikki Pirog had seen the two women crying. The women — she presumed a mother and daughter — and a single gentleman were her only tables in a small and secluded section at the Daedalus restaurant in Cambridge, Massachusetts.


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