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    Twist And Shout

    | Ireland | Extra Stupid

    (I work for a well known camera brand in their technical and customer support department. A customer calls in with quite an angry tone.)

    Customer: “I have bought a lens for my camera and the lens cap is stuck on it and won’t come off. This is the second lens of this kind I have had. I had to get the first one replaced for the same issue. There is clearly a fault with this lens.”

    Me: “I am very sorry to hear of your issue, sir. Can I ask what lens it is you have and where you bought it from?”

    Customer: “It is a [lens model], and I bought it from [store]‘s online store.”

    Me: “Thank you. Can you please explain in what way you are having difficulty in getting the lens cap off?”

    (I ask this because the lens cap normally just twists off, and it would be very unlikely for it to be stuck on purchasing the lens.)

    Customer: “What a stupid question! I am turning it like on all my other lens. They’re supposed to twist off!”

    Me: “Have you tried turning it the other way sir?”

    Customer: “Oh!”

    (There’s a long pause while the customer fiddles with their camera.)

    Customer: “…Well, it should be clearer.” *click*

    On The Straight And Narrow (Minded), Part 3

    | TN, USA | Awesome Workers, Bigotry, Love/Romance, Top

    (My uncle is gay, but isn’t flamboyant. He works as a service advisor at a car dealership. He is scheduling an appointment for an elderly customer.)

    Uncle: “Alright, so if you come in next week, we can fix your car. However, I am going to be on vacation next week, so you’ll need to see [other service advisor].

    Customer: “Ah, that’s alright. Where are you heading to?”

    Uncle: “I’m going to Cape Cod.”

    Customer: “Well, be careful up there.”

    Uncle: “Why?”

    Customer: “Cause up there’s Queersville.”

    Uncle: “Uh… excuse me?!”

    Customer: “Queersville; it’s full of f**s!”

    Uncle: *calmly* “Thank you for warning me. I’ll be sure to tell my boyfriend, cause he sure hates f**s!”

    Customer: *turns pales and leaves*

    Related:
    On The Straight And Narrow (Minded), Part

    I Don’t Tip

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    I’m Just A Cashier

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    March Themed Story Giveaway: Crimes & Punishments!

    | Not Always Right | Announcements, Criminal/Illegal, Theme Of The Month
    Want to win a Not Always Right t-shirt?
    Enter Not Always Right’s March Themed Story Giveaway:
    Crimes & Punishments!

    Entering is as easy as 1-2-3:

    1. Submit a funny or interesting story about customers doing something criminal or illegal—and, if they were caught, how they were punished.
    2. Enter your email address in the form to qualify.
    3. All posted stories will be entered in a drawing to win a free t-shirt gift certificate, to use in the official Not Always Right shop!

    PS: Congratulations to a lucky reader for winning February Themed Story Giveaway, which featured stories about Awesome Customers. The winning submission: Fresh Bread, Stale Attitude (1,756 thumbs up).

    PS #2: winners will be announced the first Wednesday of every month. Next free t-shirt gift certificate: Wednesday, April 3!


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