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    Radiating A Feeling Of Thanksgiving

    | Kansas City, MO, USA | Awesome Workers, Family & Kids, Top, Transportation

    (I am a married father of three and money is tight. A few days before Thanksgiving, my truck develops a radiator leak. I really need my truck fixed on this particular Saturday. I find a local shop that is willing to take a look even though they are usually closed Saturdays.)

    Mechanic: “Okay, I found a pinhole leak in one of the side tanks on the radiator and should be able to fix it no problem. It will be about $45.”

    (I grimace at the cost, but have no choice.)

    Me: “Okay, do what you need to. I just need it fixed.”

    (After another 20 minutes…)

    Mechanic: “Well, I have good news and bad news. The hole is fixed but it turns out that the seal on the other side is leaking badly as well.”

    Me: “How much more will that cost to fix?”

    (He leans into the manager’s office and asks how much.)

    Manager: “That would bring it up to $65.00… maybe more, depending on how we have to repair it.”

    Me: “Well, go ahead and fix it. I really need the truck running today.”

    (The mechanic goes back to fix it. My phone rings and it’s a friend. )

    Friend: *on the phone* “How bad is the truck? How much will it cost?”

    (I proceed to tell him the truck’s condition and cost, and add…)

    Me: “…this really hurts because it’s coming out of our grocery money for the week.”

    (After my truck is fixed, the mechanic comes in to speak with the boss.)

    Mechanic: “Alright, it’s all fixed and ready to go. Boss? How much do I charge him?”

    Manager: *to me* “Where is your car parked? Front or back?”

    Me: “Out front.”

    Manager: *to the mechanic* “Take it out front and put it in his trunk for him. No charge.”

    Me: “What? Are you serious?”

    Manager: “As a heart attack. You go enjoy your Thanksgiving with your family, and Happy Holidays!”

    (In shock and disbelief, I leave the shop with the mechanic, load up with my son, and leave. It dawns on me five minutes into the drive I forgot to even say thank you! I went back the following Monday and thanked him profusely and took a stack of business cards with me. I now recommend them to anyone who has car troubles. And they say kindness is dead in our modern age.)

    He Already Has Enough Issues

    | AB, Canada | At The Checkout, Bad Behavior, Spouses & Partners

    (One of my co-workers is checking out a couple.)

    Cashier: “Alright, so your total is [total].”

    (The wife starts paying with debit. Her husband is scanning our magazines at the side of the till.)

    Husband: *to the cashier* “Excuse me, miss? Can I get a magazine?”

    Cashier: “Oh, sure, I don’t see why not. We can do it as a separate transaction if you’d like?”

    Husband: “Oh? I have to buy them?”

    Cashier: *laughs* “Yes, sir. You would have to buy it.”

    Husband: “Oh… well then, never mind.” *turns to his wife* “This b**** won’t give me a magazine!”

    Wife: “Shut up; you’re being an a**!”

    (The two customers leave and the cashier turns to me.)

    Cashier: “I really hope he was drunk. If not, then what just happened?”

    A Directionless Conversation

    | Canada | Bigotry, Transportation

    (I am 16. I work in a car dealership’s customer service department on weekends.)

    Me: “Service department, [name] speaking, how may I help you?”

    (An elderly customer answers.)

    Customer: “I’m having a hard time finding your dealership. Can someone give me directions?”

    Me: “Sure, can you tell me where you are now?”

    (I begin giving her directions when she interrupts me.)

    Customer: “No, I need someone else to give me directions.”

    Me: “I know exactly where you are, and it’s very easy to get here. All you have to do is—”

    Customer: “No. No, I need a man to give me directions.”

    Me: “Excuse me?”

    Customer: “I need a man to give me directions.”

    Me: “Okay, just give me a moment.”

    (I page my male co-worker, but he is busy with another customer.)

    Me: “Ma’am, I’m sorry, but he’s busy. Can I give you directions now?”

    Customer: “No, I need to speak to a man. I’ll wait.”

    (I go talk to another co-worker and explain the situation. He answers the phone and gives her directions. Twenty minutes later, she arrives.)

    Me: “Good afternoon.”

    Customer: “Ugh, I had the hardest time getting here.”

    Me: “Oh, really? Which way did you go?”

    (She explains.)

    Me: “If I were you I would have gone this way…”

    (I once again explain the exact same directions I gave to her on the phone.)

    Customer: “Well, that would have been so much easier! I wish I had gotten you on the phone!”

    Me: “Actually, you did. Please help yourself to a complimentary beverage.”

    (The lady blushes and then hurries to our waiting room.)

    Gift (Of Life) Box

    | Canada | At The Checkout, Awesome Workers, Family & Kids

    Customer: “Do you guys sell watch gift boxes?”

    Co-worker: “Yes we do!” *she pulls one out* “Will this do?”

    Customer: “Hmm, no. I need something a bit bigger. I need one large enough to fit a pregnancy test!”

    (My co-worker and I are leaning down, looking for a larger gift box. It takes a minute for us to process what she says.)

    Co-worker: “Oh! Congratulations!”

    Customer: *looking teary-eyed and grinning widely* “Thanks so much! I am so excited!”

    (My co-worker found her a box, and gave it to her on the house!)

    Not A Turf Decision

    | NE, USA | Bad Behavior

    Caller: “Why did you send me a contract?”

    Me: “Excuse me?”

    Caller: “You sent me a lawn contract. For my lawn.”

    Me: “Yes, sir?”

    Caller: “Why?”

    Me: “We send a prospective contract to anyone whose info we have in our system.”

    Caller: “I didn’t ask for it.”

    Me: “I’m sorry, sir, but—”

    Caller: “Why did you send this to me?”

    Me: “Well, as I said—”

    Caller: “How do you know how much grass I have?”

    Me: “You see we keep—”

    Caller: “Why did you send this to me?! I didn’t ask for this!”

    Me: “Um, actually, looking at your info, sir, we did your yard two years ago.”

    Caller: *silent*

    Me: “Mr. [Name]?”

    Caller: “Tell me more about this ‘Deluxe Program’ you have here…”

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