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The Wait Time Was Criminal

| Chattanooga, TN, USA | Bizarre, Criminal/Illegal, Food & Drink

(My husband calls a diner ahead for two Philly sandwiches. When we pull up, we see the waitress and the cook waiting outside while one person is eating at the counter.)

Cook: “Are you [last name]?”

Husband: “Yes?”

Cook: “I’m sorry, but there’s been… an issue with your order.”

Husband: “What’s going on?”

Cook: “We’re waiting for the cops. You see, I was in the middle of making your order. That gentleman in there came in, grabbed your food off the grill, and sat down to eat. We think he might be armed. We’ve locked him inside, and we’re waiting for the cops.”

(My husband is speechless.)

Cook: “I’ll also have to remake your order if you still want it.”

Husband: “It’s okay. We’ll wait.”

(We are there for over an hour. The cops show up rather shortly. They arrest the man, and take all available evidence. The cook and waitress have to clean everything before they can make my husband’s order. We are given half off for our wait!)

Separation Of Church And Irate

| CA, USA | Bigotry, Politics, Religion, Theme Of The Month

(A group of women have a weekly Bible study at our coffee shop. I am waiting on a young man in line.)

Customer: “You need to do something about those women over there. They can’t have a Bible study in a place like this.”

Me: “Yes they can. They come here every week, order coffee and pastries, and don’t disturb anyone.”

Customer: “Well, they are offending me! They shouldn’t be here!”

(The customer starts yelling.)


Me: “Sir, please keep your voice down.”

Customer: “I demand to see your manager!”

(I get my manager, who has been observing this situation from the back room.)

Customer: “A coffee shop is no place for a Bible study. This is offensive!”

Manager: “These women have been meeting here for over five years. They have never caused any problem to anyone. Now give your order to the barista, and then leave.”

(The customer orders, and as he is leaving, walks by the women and knocks a Bible onto the floor. She picks it up, puts it back on the table and heads over to the counter. She thanks me and my manager for sticking up for them, and puts a $20 in the tip jar!)

Not Always Thinking



Food For Thoughtless

| Derby, England, UK | Awesome Customers, Food & Drink

(The store I work in is now a very popular coffee brand store. We’ve been open for two weeks. The building was previously a food and dining store, but the building had been empty eight months prior to our store opening.)

Me: “Hello, sir, how are you today?”

Customer: “Well, I’m not very d*** good now!”

Me: “Oh, I’m ever so sorry to hear that! How can I help you today?”

Customer: “I came here for some breakfast, but you’re not [old store] any more!”

Me: “Well, we do have breakfast options. We can heat them for yo—”


Me: “We can do you hot food; we offer porridge, and of course our lovely hot dr—”


(While he’s steadily getting angrier, another customer has entered the store behind him.)

Me: “Um, there’s not really much else I can do I’m afraid, sir. Was there anything I can help you with?”

Customer: “Yes, I’ll have a… NO! I’ll go somewhere else. THIS IS TOTAL S***! What do you have to say for yourself?!”

Me: “Er… I’m sorry but [old store] hasn’t been open on this site for almost a year, so there really is nothing I can do about it. If that is everything, I will just serve the next customer who has been waiting patiently. Thank you, have a good d—”


Next Customer: “Well, she’s finished with YOU! You’re obviously bloody stupid; EVERYONE knows that [old store] hasn’t been here for ages! It’s too d*** early for you to be yelling at this poor girl! Now, sod off and let me get my coffee!”

(The first customer all but runs from the store.)

Me: “Wow, thank you for that! I’m so sorry you had to step in though!”

Next Customer: “No worries, my darling! Hey, I recognise you; didn’t you work at [popular fast food store]?”

Me: “Yup! Five years of putting up with customers like that; I think I may have brought them with me!”

Next Customer: “Oh, dear me. Well, this is for you, darling! Keep that smile going!”

(The woman hands me a £5 note, swiftly followed by several more from the other customers in the store, all of whom come over when they hear where I used to work!)

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