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    Archive for 2010

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    A Picture Perfect Resolution

    | Lakewood, NJ, USA |

    Me: “Hello, sir. How can I help you?”

    Customer: “I came in a couple hours ago to pick up my pictures, and my wife says we’re 17 pictures short! This always happens when we come here! Is it really so hard to keep track of one f***ing order?”

    (The customer continues to rant for several minutes, getting louder and more obscene. The phone rings.)

    Me: “Thank you for calling [store], how may I help you?”

    Caller: “I was in there an hour and a half ago and the dumb*** in front of me left 17 pictures on the counter that I accidentally took home with my pictures. What kind of moron leaves pictures on the counter?”

    (I hand the phone to the irate customer.)

    Me: “It’s for you.”

    Moving From Utah To Utero

    | Lincoln, NE, USA |

    Me: “Thank you for calling [satellite TV company]. How may I help you?”

    Caller: “I need to talk to one of your supervisors. His name is Greg.”

    Me: “Well ma’am, I can’t transfer you to any particular supervisor since there are over forty of them in the building. But I’m sure I can help you.”

    Caller: “Is this the call center in Utah?”

    Me: “No, ma’am. It’s the one in Nebraska. The one in Utah takes over at midnight.”

    Caller: “Well, I knew Greg when I lived in Utah and he said he worked for you. I just moved down to Texas. And I really need to get hold of him, but he’s not answering. So, transfer me to Greg.”

    Me: “Like I said ma’am, I can’t transfer you to a specific supervisor, but I’m sure I can help you.”

    Caller: “No, you can’t!”

    Me: “Well, I can try.”

    Caller: “Trust me, you can’t!”

    Me: “Well, why not, ma’am?”

    Caller: “I’M PREGNANT, YOU IDIOT!”

    Me: “Oh…I see.”

    Misunderstanding ‘Friendly Service’

    | Pittsburgh, PA, USA |

    Me: “Okay, your total will be $**.”

    Customer: *pays with card*

    Me: “May I see ID, please? Your card is not signed.”

    Customer: “No! That’s an invasion of privacy. I don’t want you to know my name and try to find me online.”

    Me: “It’s company policy. I’m on camera, and your name is on here anyway.”

    Customer: “Let me talk to your manager.”

    Me: “I am the manager.”

    Customer: “Fine! I don’t want any random friend requests!”

    Me: “I’ll fight the urge, I promise.”

    Owning A Pet Is Having A Ball

    | WI, USA |

    (Customer comes in to buy some more mice because hers aren’t breeding.)

    Customer: “How do you tell if the mice are male or female?”

    Me: “Well, the easiest way to tell is the males have quite prominent testicles.”

    Customer: “I didn’t know mice had testicles!”

    Me: “That’s probably why your mice aren’t breeding.”

    At A Loss For Words

    | NJ, USA |

    (A younger teenager comes into the store with his dad.)

    Customer: “My teacher says I need to get a book for school.”

    Me: “What’s the title?”

    Customer: “I think it was something like ‘Col-ij-it’. Yeah, that’s definitely it.”

    Me: “How would you spell it?”

    Customer: “C, O, L, I, J, I, T?”

    (I search, and nothing comes up.)

    Me: “Do you know the author?”

    Customer: “I know it was a girl. Maybe like Maryanne? Something like that?”

    Me: “Do you mean you need a Merriam-Webster Collegiate Dictionary?”

    Customer: “I don’t know, but I’m not going to college or anything.”


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