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Pepsi With A Hint Of Levis

Supermarket | Worcester, MA, USA

(A customer places a 2 liter bottle of soda down at the end of the conveyor belt. When the conveyor belt, moves the bottle falls over and the cap shatters; the soda leaks all over my pants.)

Me: “Sir, you’re going to have to get another bottle if you still want to buy the soda.”

Customer: “But I wanted that bottle!”

Me: “Well, then… I’ll just squeeze the soda from my pants back into the bottle for you.”

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We Have No Power, Starring Samuel L. Jackson

Movie Theater | Cincinnati, OH, USA

(During a major power outage that left all of Cincinnati in the dark for days, a woman calls the theater asking about movie times.)

Customer: “Hi, what movies do you have playing today?”

Me: “None, we don’t have electricity.”

Customer: “And what time does that start?”

Me: “Ma’am, we aren’t open.”

Customer: “That’s too early, what else you got?”

Me: “NO MOVIES ARE SHOWING TODAY!”

Customer: “I heard that was no good.”

Me: “We can’t show movies because we have no power!”

Customer: “Is that the movie with Samuel L Jackson?”

Me: *gives up* “Yes, ma’am. It starts at 6pm but you might want to be here early because it gets crowded this time of day.”

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Sorry Jesus, Your Birthday’s Been Moved Up

Retail | Los Angeles, CA, USA

Me: “Hello sir, what can I get you?”

Customer: “Um… can I please have a mocha latte?”

Me: “Sure. That would be $3.50, please.”

(Five minutes later…)

Me: “Here you go, sir.”

Customer: “What is this? Why isn’t the cup red?”

Me: “What do you mean?”

Customer: “The cup. It’s usually red!”

Me: “I’m sorry, that is only around Christmas time.”

Customer: “What?! THEN MAKE IT CHRISTMAS TIME!”

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Airheaded, Part 2

Retail | Massapequa, New York, NY, USA

Customer: “My son let go of the balloons. I need more.”

Me: “I’m sorry, sir, that takes a long time to do and were very busy now. It will take at least an hour.”

Customer: “But the party is now! What the f*** am I supposed to do with no balloons?”

Me: “I’m sorry, sir, it takes a while. I will do them as fast as possible.”

(He leaves and I start to fill up so many balloons my fingers are red.)

Customer: “About time!”

Me: “Okay, sir. I’m sorry you lost the balloons, so I took 25% off.”

Customer: “You’re charging me for these?!”

Me: “Yes, you are buying more balloons.”

Customer: “But I just paid for balloons, and they flew away.”

Me: “I’m sorry, but you bought them and you’re buying more. I need to charge you.”

Customer: “But this was your fault! You shouldn’t have made them so… floaty!”

Me: “… I’m very sorry, but these are less… floaty.”

Customer: “Really?”

Me: *sarcastically* “Yes!”

Related:
Airheaded

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How Men Shop

Retail | Bakersfield, CA, USA

Customer: “Can you help me find the uh… uh…” *trails off*

Me: “The…”

Customer: “You know, the refrigerator stuff.”

Me: “Our refrigerators are–”

Customer: “No! The stuff that uh, you know, is…” *trails off again*

Me: “Ice cube trays? Mini fridges?”

Customer: “No, no. You know, like the stuff in the refrigerator… the stuff… like tea!”

Me: “You mean the food?”

Customer: “Yeah, the refrigerator stuff. The teas.”

Me: “Food is under the sign marked food, over on the other side of the store.”

Customer: “How do you know if food is in the refrigerator?”

Me: *gives up* “I have no idea.”

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…And The Baristas Shall Inherit The Earth

Coffee Shop | El Paso, TX, USA

Me: Good morning, what can I get for you?

Customer: “Did you go to church today?”

Me: “No.”

Customer: “Why not?! It’s Sunday and you should be giving thanks to the Lord! I don’t like this… let me speak to your manager NOW.”

Me: “Ma’am, this isn’t a Christian establishment where we are required to go to church.”

Customer: “Get your manager!”

Manager: “Yes, ma’am?”

Customer: “Why don’t your employees go to church on Sunday?! This is an outrage.”

Manager: “Well, if we did there would be no one here to make your delicious coffee when you get out of church.”

Customer: “Well, I guess that’s okay. I’ll let Jesus know that you guys are helping me so that you don’t go to Hell.”

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Ah, Managers

Camera Store | Pennsylvania, PA, USA

Customer: “Does this camera come in different colors? I really want blue.”

Me: “Yes, but I’m sorry… I don’t have any blue ones. I only have black, red, and bronze.”

Customer: “Blue takes better pictures.”

Me: “I’m sorry?”

Customer: “Yes, my brother takes pictures and says the blue ones are best.”

Me: “Well, to be honest, the color only affects how it looks. It has nothing to do with the performance.”

Customer: “Are you calling my brother a liar?!”

Me: “No, I’m just saying he’s misinformed–”

Customer: “I SAID he’s a photographer and he knows what he’s talking about. He’s been published.”

Me: “I’m sure he has, but I’ve done hundreds of weddings myself and I’ve been selling for years.”

Customer: “Stop it! I want to see the manager.”

(I get my manager and explain the situation.)

Manager: “So, I understand you want a blue camera because it’s supposed to be faster?”

Customer: “Yes, I thought you guys would know that!”

Manager: “You know, I think your brother was mistaken.”

Customer: “But–”

Manager: “Let me explain. You see, sports cars come in all colors, right? You ever notice that they always seem to sell the red ones most? Porsches, Lamborghinis and Corvettes?”

Customer: “Well, yeah…”

Manager: “So, I think it’s an obvious choice.”

Customer: “I’ll take the red one!”

Me: “…”

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Welcome To Retail, Part 3

Pet Store | Alberta, Canada

(I’m a 16 year old, new to the job at a pet store. An elderly woman comes up to the front counter with a shopping cart full of tiny tins of cat food. None of them are stacked, and they are different brands and flavors.)

Customer: “I’d like all of these, please.”

Me: “Uh… alright. Are they sorted by brand?”

Customer: “Why should I count them? I’m the customer!”

Me: “Good point, ma’am.”

(I finally get all her cans sorted and I scan them all. She then proceeds to pay for over 40 dollars of cat food with change.)

Me: “There you go, ma’am. Do you want a hand out to your car with those bags?”

Customer: “No, thank you.”

(She gets to the door and she drops her bags. Cans go rolling everywhere.)

Customer: *shrieks* “I WANT MY MONEY BACK! THIS IS CAT FOOD! I WANTED DOG FOOD!”

(Needless to say, I cried.)

Related:
Welcome To Retail, Part 2
Welcome To Retail

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A Heady Proposition

Retail | Pennsylvania, USA

Customer: “I have a big problem. You cut off my head!”

Me: “I’m sorry? How did I cut off your head?”

(The customer shows me an obviously self-taken picture, with the top of his head removed.)

Me: “Sir, it looks like it was taken that way.”

Customer: “No it wasn’t! My whole head was there when I took it. I’m sure!”

Me: “Okay, let me see your memory card…”

(The customer hands it to me, and I go in the lab and pull it up on the computer. Sure enough, he chopped his own head off in the picture.)

Me: “Sir, that is the whole image, and the top of your head isn’t in it.”

Customer: “But it’s DIGITAL, can’t you fix it?”

Me: “You can’t create something from nothing.”

Customer: “But… but… but… I need a photo for a dating website!”

Me: “Give me the camera and go stand over there.”

Customer: *excited* “Hot d***! You can be my best man!”

Me: “A thank you card will be enough.”

(Skip ahead 9 months…)

Female customer: “Is your name ***?”

Me: “Yes, can I help you?”

Female customer: “My husband wanted you to have this.” *hands me an envelope*

(I open the envelope, and sure enough there’s a thank you card with a picture of him and his wife. He actually got married and sent her in with the card!)

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Chairlike People And Other Objects, Beware

Tech Support | Nova Scotia, Canada

Me: “Thank you for calling *** Support, how can I help you?”

Customer: “Okay, well, you know how the laptop computers look like chairs?”

Me: “I guess I can kinda see how you could possibly think that…”

Customer: “Well, I sat on it, and now it’s broken.”

Me: “Unfortunately, any sort of warranty will not cover accidental damage on the computer.”

Customer: “It wasn’t accidental.”

Me: “If you sat on it, then it is considered accidental damage.”

Customer: “It’s NOT accidental damage! You think somebody just sits on their computer by accident?!”

Me: “Okay… so the computer is damaged, right?”

Customer: “YES!”

Me: “So, what would you like me to do for you?”

Customer: “I want you to fix my computer! It’s broken!”

Me: “I’m sorry, ma’am, but any personal damage done to the computer is not covered under warranty. I can possibly send it in to be fixed, but there will be a charge.”

Customer: “It’s not personal damage! I sat on it!”

Me: “If you sat on the computer, than you damaged it personally, and it is not covered under warranty.”

Customer: “Are you calling me fat?!”

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