Fast Food | Regina, Saskatchewan, Canada
Me: “Hi, welcome to [local and independent burger joint]. What can I get for you today?”
Customer: “Hi…what’s on your combination burger?”
Me: “A beef patty, sauce, onions, pickles, cheese and a chopped bacon patty.”
Customer: “… And what’s on your mushroom burger?”
Me: “A beef patty, mushrooms and mushroom sauce.”
Customer: “…so what’s the difference?”
Convenience Store | Texas, USA
(Years ago I was working the closing shift at a local convenience store. It was late when a very elderly man came in and bought a six pack of beer, cigarettes and condoms. After ringing up the sale…)
Me: “Have a good night Sir!”
Him: “Oh I will, the missus is out of town!”
Me: *shocked and speechless*
Theme Park | Doswell, VA, USA
(I worked the front security gate at a local amusement park during the summer. It has a water park inside, so people come through in bathing suits, and sometimes less. A guest walks through the metal detector and it flashes red.)
Me: “Do you have anything metallic on you sir? Like maybe your car keys, a watch? Something like that?”
Guest: “No, I didn’t drive here, my friend did.” *points to his friend and walks back through the gate*
Me: “Surprise, it flashed red again. Are you sure you don’t have anything metallic on you?”
Guest: “NO! I told you I didn’t drive here!”
(He began to take off his shorts and shirt before I could say anything; he had nothing but a speedo on underneath.)
Me: “Umm, what’s that?”
(He drops the speedos in front of the crowd.)
Guest: “Those are my keys, I put them in my bathing suit so I wouldn’t lose them on the rides.”
Me: “Please pull your pants back up, and those do count as something metallic, just so you know for next time.”
(He walks into the park with his friends, and now I have a line of guests who all assume I will make them strip…awesome.)
School | Niagara Falls, NY, USA
(A teacher calls me to her classroom. She is trying to project an image on a screen behind a student for a TV camera shot with the projector at eye level in front of the student.)
Teacher: “There is a shadow behind the student now. How can I get rid of that?”
Me: “You can’t. He is blocking the light from the projector from getting to the screen. You could put the projector behind the student, but the image would be smaller on the screen.”
Teacher: “Then what can we do?”
(I get the idea of holding a piece of paper over part of the lens of the projector to create a square area where the student stands where no light would shine. This gives the shadow a bit neater of a shape rather than a human shape.)
Me: “Here, hold this paper over the left side of the lens where the student is standing.”
(The teacher puts a piece of paper RIGHT IN FRONT of the students face.)
Me: “No, right by the lens so a square unlit area will be where the student is standing.”
(The teacher moves the piece of paper and puts it directly BEHIND the students head.)
Me: “No, here…”
(I put the piece of paper in front of the projector lens, leaving a nice square dark area on the screen where the student would stand.)
Teacher: “Well now there is a square there! There is no image directly behind the student, just around the student!”
Me: “Yeah, I know. There is nothing you can do about that, though. It’s the physics of light.”
Teacher: “What if I ask your boss? Think he could do it?”
Me: “No, he cannot bend light around objects.”
Teacher: “Why not?”
Me: “Because he’s not a black hole.”
Sandwich Shop | Connecticut, USA
(I work at a sandwich shop. I have conversations like this every day. Mind you, he has a line of twelve other customers behind him. Also note that Hearty Italian only describes the type of bread.)
Customer: “I’d like a six inch hearty italian.”
Me: *gets bread* “What would you like on that?”
Customer: “Six inch hearty italian.”
Me: “What would you like ON it?”
Customer: “Hearty italian.”
Me: “What kind of sandwich is it?”
Customer: “Six inch.”
Me: *heavy sigh* “Oooookay then…”
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Burger Joint | Seattle, WA, USA
(I worked at this little burger joint in Seattle. I’m white, but I’m bilingual. Our grill workers all spoke primarily Spanish, so I would talk to customers in English and call back orders in Spanish.)
Old Man Customer: “Now, what is a pretty young thing like you doing speaking the Dirty Man’s Language?”
Me: “Excuse me, sir?”
Old Man Customer: “You should be speaking English! Its only natural, here in America!”
Me: “It’s just fastest, sir. The language communicates more efficiently in an environment like this.”
(I was not about to tell him that the grill workers were mostly South American immigrants, after hearing his first reaction.)
Old Man Customer: “Have some pride in your country! SPEAK ENGLISH when you call back my order, do you understand?”
Me, knowing full well that his order wouldn’t actually come through if I did that: “I’m sorry, sir. I’m afraid it’s procedure.”
Old Man Customer: “I want to speak with your manager! This restaurant is just UNAMERICAN!”
Manager, who had been working the register next to me: “Si, señor?”
Old Man Customer: *storms out*
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Home Improvement Store | San Diego, CA, USA
Customer: “Yeah I need some shelving.”
Me: “Sure, do you want the wall mounted kind?”
Customer: “Oh…no.”
Me: “Okay, so you want the free standing kind?
Customer: “No, that’s not it either.”
Me: “Umm, okay. Do you want it to hang from a ceiling or something?”
Customer: “No, I just want some shelving!”
Me: “Do you want it to levitate??”
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Mission: Impossible
Frozen Yogurt Shop | Pasadena, CA, USA
(Note: we are VERY generous in offering frozen yogurt samples in those tiny paper cups that could fit on your thumb.)
Me: “Here you go, our six choices!” *offers samples*
(Customer takes samples and shoves the whole thing in her mouth and sucks contents out. When done, she puts the cups back on the counter with yogurt and a LITTLE bit of saliva dripping off the sides. She scoots them in my direction.)
Me: *stares back, thinking, are you serious?*
Customer: *stares back at me for what seems like forever*
Me: “There is a trashcan right below you that you could put those in.”
Customer: “Ew, I’m not touching those! That’s your job.”
(The customer walks away, leaving me staring at the messy glob of cups on our front counter.)
Me: O___o
Video Rental | Reading, Berkshire, UK
(A man comes in with about 4 children running about behind him. He comes up to the counter.)
Me: “Can I help you?”
Customer: “Yeah…I’m looking for some *whispers*…porn.”
Me: “You mean adult movies?”
Customer: “Yeah, I guess.”
Me: “Sorry, we don’t stock those here.”
Customer: “What?!”
Me: “There are some stores in the town centre. Perhaps you can try there?”
Customer: “I want some porn now! What kind of store is this?”
Me: “I apologise, but we don’t stock adult movies.”
Customer: “This is ridiculous, I only want to watch some porn with my wife.”
Me: “Sorry, this is a family store.”
Customer: “MAYBE IT’S FOR THE KIDS TOO! ”
(Customer storms out with all 4 children jumping around behind him as I stand there dumbfounded.)
Wireless Phone Retail Store | Nashville, TN, USA
(Back story: I sold a woman four phones on a family plan for her and her 3 teenage daughters. She insisted that she be put on the 500 minute plan (the smallest family plan). I informed her that most teenagers can use 500 minutes in a week and begged her to take a larger plan.
She refused and became quite angry and belligerent with me for suggesting “that her daughters were not responsible adults.” I noted on her account that she was advised of all overage charges and that there were to be no refunds on the account for overage charges. One month later she returns purple faced and on the verge of a stroke with her $3,200 phone bill.)
Customer: “I need these charges taken off.”
Me: “No, I explained the overage scale to you when you activated your phone, and begged you to take a larger plan. You insisted this was the one you needed and I cannot refund any of the charges.”
Customer: “F**k you then, and f**k [cellular provider]. Cancel my account!”
Me: “I’ll be happy to deactivate your phones but unfortunately that does not release you from your contract. There will be a $240.00 charge for each phone on the account for breaking your contract and you will still be responsible for the current charges.”
(The customer suddenly throws her phone at my head. I duck and it smashes into the wall in a million pieces.)
Customer: “F**K [cell phone provider]! F**K YOU, AND F**K ALL OF YOU A**HOLES TOO!”
(Inexplicably, the last part was directed at the other customers waiting patiently for her to finish. She then proceeds to storm out to her car, a brand new Lexus SC 430. She redlines the engine, drops it into gear and hits a lamp post hard enough to shatter every piece of glass in the car as well as almost tearing the front half of the car off.)
Customer: *comes back in the store* “Can I use your phone?”
Another Customer: “Karma’s a b**ch, ain’t it?”
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