(Our office sells tickets to two different locations that are no more than 10 minutes apart for event and performances that are often very different. A caller is inquiring about one of these performances.)

Me: “This performance is at [address].”

Customer: “Wait, it’s at [address]? Oh, that’s too far to drive. Is there anything happening downtown that day?”

Me: “Yes, sir. There is a performance of the Nutcracker that evening.”

Customer: “Oh. Well, I think I’d rather gouge my eyes out than be exposed to culture! I’ll have to call you back.”