Me: “Thank you for calling [bank], how can I help you?”

Caller: “Hey man! I got some fraudulent charges on my credit card.”

Me: “Ok sir, I understand let me help you report this.”

Caller: “Don’t worry son, I already took care of it.”

Me: “So you already called to report it?”

Caller: “No son, I cut my credit card in thousands of pieces. Now I need a new one.”