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    Cut Price Cut-Throats

    | MI, USA | Bad Behavior, Liars & Scammers, Money, Pets & Animals, Themed Giveaway

    (It is standard grooming salon policy to make sure the customer is completely satisfied with their dog’s haircut before they leave. If not, we will fix what we can. I am returning a dog to its owner.)

    Me: “Here he is, ma’am! Are you happy with the haircut?”

    Customer: *examining dog* “Hmm… well… he looks okay except for the hair above his eyes is still a little too long.”

    Me: “Oh, I’m sorry about that. Would you like me to trim it a bit more? It’ll only take a minute.”

    Customer: “No!”

    Me: “Okay then, if you’re sure, that will be [price].”

    Customer: “But that’s full price! You can’t charge me full price, because the hair above his eyes is too long!”

    Me: “I’m sorry, ma’am, but I offered to trim it for you. I can still do that; it’ll just take a minute.”

    Customer: “No!”

    Me: “Well then, it’ll be the same price I just told you.”

    Customer: “But that isn’t fair! The hair above his eyes is still too long! I want a discount!”

    Me: “Ma’am, I’ve offered to fix the hair above his eyes for you, but you’ve refused. I cannot give you a discount for something that I am willing and able to fix right here and now.”

    Customer: “Well, did I say too long? I meant it was too short! It’s too short! You can’t fix that now, can you!? I want a discount!”

    (She proceeded to throw a tantrum for the next ten minutes and only paid up and left when I threatened to call the police on her. Needless to say, she and her dog are no longer welcome back.)