Customers: Terrified Of Change
(We’ve just spent the last two weeks completely renovating our retail space. The layout is entirely different, including knocking down some walls. Shortly after re-opening a customer comes up to the counter.)
Customer: “Everything’s just moved around for the weekend, right? You’ll move it all back to the way it was tomorrow?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
