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    Customers Should Watch Their Language

    | Buenos Aires, Argentina | Language & Words, Technology, Top

    (I work in tech support for a major US cable company, and sometimes we have to deal with people who just don’t want to talk to you because you’re foreign.)

    Customer: “You know what? I can’t understand a word you’re saying. You have an accent. Can I be transferred to someone who speaks English?”

    Me: “I’m pretty sure I’m speaking English right now, sir.”

    Customer: “Yeah, but I can’t understand you because of your accent.”

    Me: “So, basically you’re saying you want me to transfer you to someone else.”

    Customer: “Yes.”

    Me: “Because I have an accent.”

    Customer: “That’s right.”

    Me: “And you can’t understand what I’m saying.”

    Customer: “Exactly.”

    Me: “So how come you were able to understand what I just said?”

    *a few seconds of silence*

    Customer: “Don’t be an a**-hole and just transfer me!”