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    Customer Service Speaks Your Language

    | Clearwater, FL, USA | Rude & Risque

    (A customer calls on phone asking for directions.)

    Me: “Thank you for calling [travel agency], how may I help you?”

    Customer: “Yes, I need to pick up my friend getting off the bus depot. Where are you located?

    Me: “We are 1/2 mile east of [road], across the street from [sports bar].”

    Customer: “What’s that? Could you spell that for me?”

    (I proceed to spell the name of the establishment.)

    Customer: “Oh, [sports bar]. You should have just said ‘boobies’! That would have been much faster.”