Courage Under Fire
Call Center | Boise, ID, USA
Me: “Thank you for calling. How can I help you?”
Caller: “I want to make a payment on my account, please.”
(Suddenly, the fire alarm starts screaming its little mechanical head off.)
Me: “Sir, I apologize, but our fire alarm is going off and I have to leave the building. You’ll need to call back.”
Caller: “I don’t give a d*** if you burn to death. You’re going to take my payment right now!”
Me: “Not happening, sir. Please call back.” *I hang up the call*
Manager: “Why are you still sitting there? Get out! Do you want to burn to death?”
Me: “Well, the customer wanted me to!” *I grab my purse and run out*



