Cottonballs Are In The Left Drawer
Me: “Thank you for calling [Company] refill center. May I verify the last four digits of your mobile phone number?”
Customer: “Yes.”
(I hear four loud beeps as the customer pressing the buttons on his phone.)
Me: “Sir, can you please TELL me the last four digits of your mobile phone number?”
Customer: Oh, sure…”
(Four loud beeps again.)
Me: “Sir, I need you to say to me the last four digits of your mobile number.”
Customer: “Oh, okay…” *reads numbers*
Me: “Thank you. And may I verify your zip code, please?”
Customer: “Sure.”
(Another five beeps come from the phone.)
Me: *whimpers*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.